Patient Information for Imaging Appointments

Getting started

Call 877-345-4244 with your imaging order. Advantis can help confirm the service, the appropriate location and appointment options. A doctor’s order is required for every scan, including self-pay and walk-in X-ray examinations.

Insurance and self-pay questions

Ask for assistance coordinating authorization with your referring office and insurer. Confirm network participation for your specific plan, benefits and expected patient responsibility. For self-pay arrangements, request an estimate for the exact examination.

Out-of-network benefits vary by plan. Ask your insurer whether your scan is eligible and what you would pay.

Costs and insurance↗

Walk-in X-ray and scheduled examinations

Advantis lists walk-in X-ray service at all centers. Call for current hours before traveling. Other examinations should be arranged with scheduling; same-day availability depends on the study and the center.

Your records and privacy

Contact the records team for instructions on releasing images or reports. Please do not put sensitive health details in a general callback form or ordinary email.

Choose the right center for the order

Richmond Avenue provides 1.5T closed MRI, while Walters Road is the high-field open MRI center. Dickinson also offers high-field MRI. CT, X-ray and ultrasound are listed at all three centers, but the exact protocol and appointment availability must be confirmed. If your priority is an open scanner, say so when discussing the order rather than selecting a location solely by distance.

Our location pages include addresses, maps, equipment information and preparation links. Check the center on your appointment confirmation before setting out, especially if you have previously visited another Advantis location.

What your callback request does

The form asks for contact details and the requested service so scheduling can discuss the next step. Optional screening answers help the team prepare for that conversation; they do not provide safety clearance or a confirmed appointment. A doctor’s order is still required before scanning. If you do not have one yet, contact your clinician to discuss the appropriate examination.

Plan the visit and the follow-up together

Arrange assistance or a driver in advance if needed, and allow for check-in as well as the examination. Ask when the report is expected before booking a results discussion with your clinician. Keep that clinician’s contact information current. For records going to another office, ask which authorization and delivery arrangements are needed rather than assuming images automatically transfer between providers.